Terms · updated 15 August 2026

Terms

What you are buying

A document generated from the answers you provide, delivered as a PDF, together with six months of access to edit those answers and regenerate it.

What it is not

The Handover Folder is not a will and does not replace one. It is not legal advice, financial advice, or a financial product.

It records where your documents are kept and what you would want, as guidance for the people who will have to act. Decisions with legal or financial consequences — making a will, making or changing a superannuation death benefit nomination, appointing an attorney, administering an estate — should be taken with a solicitor, a licensed financial adviser, your superannuation fund, or your state or territory’s Public Trustee.

Accuracy

The folder reproduces what you tell it. We cannot verify your answers, and the usefulness of the document depends on their accuracy and on keeping them current.

Guidance about institutional processes is checked against primary sources on the date shown on each page. Those processes change, and organisations set their own requirements.

Refunds

If the folder is not what you expected, email us within 30 days and we will refund you in full. You keep the PDF.

Nothing in these terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law, which apply regardless of anything written here.

Your answers

They remain yours. We claim no ownership over anything you write, and we do not use it for any purpose other than producing your folder. Answers are deleted six months after your last update.

Contact

hello@handoverfolder.com